Indian banking and securities companies will spend 470 billion rupees on IT products and services in 2014, an increase of more than 10 percent over 2013 revenue of 426 billion rupees, according to Gartner, Inc. This forecast includes spending by financial institutions on internal IT (largely personnel), hardware, software, external IT services and telecommunications.
IT services is the largest overall spending category at almost 155 billion rupees in 2014 which confirms the strong focus on the banking industry by IT services providers, many of which are leveraging their prominent international exposure within this domestic market.
However, internal services (the expenditure of banks for internal IT staff) is forecast to achieve the highest growth rate amongst the top level IT spending categories – at 17.5 percent in 2014.
“The expansion strategy of banks is entering its peak in India with the release of two new bank licenses granted by the Reserve Bank of India (RBI) to IDFC and Bandhan Financial Services. There are another two dozen financial institutions still waiting for the same grant,” said Vittorio D’Orazio, research director at Gartner. “The RBI will grant the license to those banks willing to penetrate the rural territory as RBI wishes to increase the bank penetration across the country. This opens opportunities for front-office technologies, such as branch-related hardware and software, but also for new intangible channels such as mobile and the internet. On the other side, we expect network equipment and storage to grow quite a bit in the data center technology segment while business process outsourcing (BPO) and IT outsourcing (ITO) will excel across the IT services line.”
Core banking systems and other back-office technologies will also be affected by this trend as IT legacies are often unable to properly manage these new channels. This explains the estimated growth of 23 percent for the vertical specific software in 2014.
Further information on banking and securities industry IT spending is available in the Gartner report:Forecast: Enterprise IT Spending for the Banking and Securities Market, Worldwide, 2012-2018, 2Q14 Update’, available at http://www.gartner.com/document/2802817 and for all industries ‘Forecast: Enterprise IT Spending by Vertical Industry Market, Worldwide, 2012-2018, 2Q14 Update’, available at http://www.gartner.com/document/2801517. This vertical industries forecast provides total enterprise IT spending, including internal spending and multiple lines of detail for spending on hardware, software, IT services, and telecommunications for vertical industries and 43 countries within seven geographies.
Key trends in the banking industry can be instead retrieved from the report “Market Trends: Banking, Worldwide, 2014’, available at http://www.gartner.com/document/2646424.
Gartner analysts will also examine banking industry trends at Gartner Symposium/ITxpo 2014.
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